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Poll on Surveys: Open Text Fields or Buttons?

I hear two schools of thoughts regarding the use of automated surveys: some prefer open text fields, others prefer buttons.

Assume you were asked to take a customer survey for a product you use or are considering using.  The survey is short (fewer than 10 questions) and completely voluntary.

[poll id="1"]

(For those that prefer text fields, my apologies.) Please let me know why you prefer one over the other in comments.

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