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Updated Customer Development Image

By brantcooper, January 13, 2010 2:32 pm

Based on input from Steve Blank and others, I updated the Customer Development image I created a few weeks ago.  Steve suggested I attempt to structure the image so that it was business model-independent.  So it is, but with a web-based model serving as an example.  Image has explanatory tool tips, as suggested by Valto in comments.

customer development ii

Click to Enlarge and see tooltips

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13 Responses to “Updated Customer Development Image”

  1. Brant, nice update! This one is much clearer.

  2. [...] This post was mentioned on Twitter by Karri Saarinen, brantcooper and Omar Ead, ralxz's Blogs. ralxz's Blogs said: Updated Customer Development Image http://bit.ly/8jwsBP [...]

  3. Eric Santos says:

    I agree with Michael, it´s pretty clear and more useful now.
    Thanks for sharing Brant!

  4. Edwin Oh says:

    Brant, this revision is awesome! Thanks!

  5. Tor says:

    Nice. Next step may be to have the template taking inputs, and perhaps calculate for output values. Worth a landing page? Eat your own dogfood :-)

  6. Awesome! Added to wall ;)

  7. [...] Development, the standard sales funnel, and Dave McClure's AARRR metrics into one cohesive whole [Available Here]. Highly [...]

  8. [...] This post was mentioned on Twitter by creately.com, Charanjit Singh. Charanjit Singh said: Excellent diagram of Customer Development by @brantcooper – http://bit.ly/93fvLA #leanstartups [...]

  9. [...] Validating a startup idea is a very big challenge in and of itself. But without some amount of systematic validation you’re flying completely blind. Some ideas are harder to systematically validate than others. Business-to-consumer web apps, for example, can be hard to validate. How would you validate a Twitter before it existed? But even in that case if you’re going exclusively on a hope and a prayer there’s a very good chance you’re D.O.A. We hear plenty about the success stories; a lot less about all the failures. [...]

  10. Brant,

    Nice job! I printed it and hung in my cube.

  11. [...] Handy chart by @brantcooper Posted by Sal on Jan 15, 2010 in Tumblr Links | Comments Off How does Customer Development fit with Startup Metrics? Handy chart by @brantcooper blog comments powered by Disqus var disqus_url = [...]

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