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	<title>Comments on: Lean Start-up Part IV</title>
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	<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/</link>
	<description>High-Tech Marketing and Customer Development</description>
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		<title>By: Brant Cooper</title>
		<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/comment-page-1/#comment-33</link>
		<dc:creator>Brant Cooper</dc:creator>
		<pubDate>Fri, 15 May 2009 22:33:53 +0000</pubDate>
		<guid isPermaLink="false">http://market-by-numbers.com/?p=395#comment-33</guid>
		<description>Thanks for the comment, Sean!  I will update the post with Kopelman&#039;s post -- it is a great read.  I agree decisions are not reversible.  But I think that one should be careful about emphasizing the costs, including the opportunity costs, because that may amplify the fear, leading to equivocation, etc.  So right, the decisions are not reversible, but that spending time and money on executing the &lt;em&gt;wrong &lt;/em&gt;decision is not catastrophic as long as you 1) learn and 2) don&#039;t repeat.</description>
		<content:encoded><![CDATA[<p>Thanks for the comment, Sean!  I will update the post with Kopelman&#8217;s post &#8212; it is a great read.  I agree decisions are not reversible.  But I think that one should be careful about emphasizing the costs, including the opportunity costs, because that may amplify the fear, leading to equivocation, etc.  So right, the decisions are not reversible, but that spending time and money on executing the <em>wrong </em>decision is not catastrophic as long as you 1) learn and 2) don&#8217;t repeat.</p>
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		<title>By: Greg Schnese</title>
		<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/comment-page-1/#comment-32</link>
		<dc:creator>Greg Schnese</dc:creator>
		<pubDate>Fri, 15 May 2009 22:33:03 +0000</pubDate>
		<guid isPermaLink="false">http://market-by-numbers.com/?p=395#comment-32</guid>
		<description>Hi Brant,

Steve&#039;s book, check, blog, check, VentureHacks lectures, check!  For me, I&#039;ve found a ton of resources, now I&#039;m looking to see how others applied the methodology.  It&#039;s like driving, you can read how to drive, but actually sitting behind the wheel is different.

After going through customer dev, what did you learn in terms of process?  Did you get a bunch of false negatives or positives?  Did you go after your target demo, if so how?  How many people did you talk to in total?  Per month?  Per week?

I&#039;d be happy to add my $.02 also.

Greg</description>
		<content:encoded><![CDATA[<p>Hi Brant,</p>
<p>Steve&#8217;s book, check, blog, check, VentureHacks lectures, check!  For me, I&#8217;ve found a ton of resources, now I&#8217;m looking to see how others applied the methodology.  It&#8217;s like driving, you can read how to drive, but actually sitting behind the wheel is different.</p>
<p>After going through customer dev, what did you learn in terms of process?  Did you get a bunch of false negatives or positives?  Did you go after your target demo, if so how?  How many people did you talk to in total?  Per month?  Per week?</p>
<p>I&#8217;d be happy to add my $.02 also.</p>
<p>Greg</p>
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		<title>By: Brant Cooper</title>
		<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/comment-page-1/#comment-31</link>
		<dc:creator>Brant Cooper</dc:creator>
		<pubDate>Fri, 15 May 2009 22:27:10 +0000</pubDate>
		<guid isPermaLink="false">http://market-by-numbers.com/?p=395#comment-31</guid>
		<description>Hello Greg,
Thanks for the comment.  Have you purchased Steve Blank&#039;s book &lt;a href=&quot;http://www.cafepress.com/kandsranch&quot; rel=&quot;nofollow&quot;&gt;The Four Steps to the Epiphany?&lt;/a&gt;  He has the methodology all laid out.  Be sure to check out his &lt;a href=&quot;http://www.steveblank.com&quot; rel=&quot;nofollow&quot;&gt;blog&lt;/a&gt;, as well.  Also, his courses are available at &lt;a href=&quot;http://venturehacks.com/articles/customer-development-course&quot; rel=&quot;nofollow&quot;&gt;VentureHacks&lt;/a&gt;.  All that being said, if it would be of value to people, I&#039;d be happy to go into specifics on how I applied the methodology.  Let me know!</description>
		<content:encoded><![CDATA[<p>Hello Greg,<br />
Thanks for the comment.  Have you purchased Steve Blank&#8217;s book <a href="http://www.cafepress.com/kandsranch" rel="nofollow">The Four Steps to the Epiphany?</a>  He has the methodology all laid out.  Be sure to check out his <a href="http://www.steveblank.com" rel="nofollow">blog</a>, as well.  Also, his courses are available at <a href="http://venturehacks.com/articles/customer-development-course" rel="nofollow">VentureHacks</a>.  All that being said, if it would be of value to people, I&#8217;d be happy to go into specifics on how I applied the methodology.  Let me know!</p>
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		<title>By: Greg Schnese</title>
		<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/comment-page-1/#comment-30</link>
		<dc:creator>Greg Schnese</dc:creator>
		<pubDate>Fri, 15 May 2009 12:46:37 +0000</pubDate>
		<guid isPermaLink="false">http://market-by-numbers.com/?p=395#comment-30</guid>
		<description>Hi,

Im new to this blog so forgive me if this question is answered in another post.  Could you please expand on your customer dev methodology?  I&#039;m running customer dev at my startup.  I&#039;m comfortable getting out of the building and talking to customers.  I&#039;m looking for more structure (best practices) for customer dev.

I&#039;m moving on to the next post now!

Greg</description>
		<content:encoded><![CDATA[<p>Hi,</p>
<p>Im new to this blog so forgive me if this question is answered in another post.  Could you please expand on your customer dev methodology?  I&#8217;m running customer dev at my startup.  I&#8217;m comfortable getting out of the building and talking to customers.  I&#8217;m looking for more structure (best practices) for customer dev.</p>
<p>I&#8217;m moving on to the next post now!</p>
<p>Greg</p>
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		<title>By: Sean Murphy</title>
		<link>http://market-by-numbers.com/2009/05/lean-start-up-part-iv/comment-page-1/#comment-29</link>
		<dc:creator>Sean Murphy</dc:creator>
		<pubDate>Fri, 15 May 2009 01:54:31 +0000</pubDate>
		<guid isPermaLink="false">http://market-by-numbers.com/?p=395#comment-29</guid>
		<description>Great post. Customer development involves as much &quot;self debugging&quot; to revisit and remove false assumptions and mistaken perceptions as debugging code.

&quot;Someone somewhere wrote about the huge gap between Free -&gt;1$ and 1$ -&gt; 2$.&quot;

I think you are referring to a great post by Josh Kopelman entitled &quot;The Penny Gap.&quot; It&#039;s at http://redeye.firstround.com/2007/03/the_first_penny.html

I like &quot;the irrevocable commitment of resources&quot; as a working definition for a decision, I don&#039;t there are &quot;reversible decisions.&quot; I think that they can be updated, but not &quot;undone&quot; in a cost-free manner. This definition also captures that indecision is the worst kind of decision to make.

As to &quot;maybe&quot; as an answer it&#039;s a &quot;no&quot; from an early stage prospect. Unless they express clear requirements or conditions that need to be met.

Great post that captures the uncertainty of new product introduction and crisp analysis required for early market exploration.</description>
		<content:encoded><![CDATA[<p>Great post. Customer development involves as much &#8220;self debugging&#8221; to revisit and remove false assumptions and mistaken perceptions as debugging code.</p>
<p>&#8220;Someone somewhere wrote about the huge gap between Free -&gt;1$ and 1$ -&gt; 2$.&#8221;</p>
<p>I think you are referring to a great post by Josh Kopelman entitled &#8220;The Penny Gap.&#8221; It&#8217;s at <a href="http://redeye.firstround.com/2007/03/the_first_penny.html" rel="nofollow">http://redeye.firstround.com/2007/03/the_first_penny.html</a></p>
<p>I like &#8220;the irrevocable commitment of resources&#8221; as a working definition for a decision, I don&#8217;t there are &#8220;reversible decisions.&#8221; I think that they can be updated, but not &#8220;undone&#8221; in a cost-free manner. This definition also captures that indecision is the worst kind of decision to make.</p>
<p>As to &#8220;maybe&#8221; as an answer it&#8217;s a &#8220;no&#8221; from an early stage prospect. Unless they express clear requirements or conditions that need to be met.</p>
<p>Great post that captures the uncertainty of new product introduction and crisp analysis required for early market exploration.</p>
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